After you have successfully placed your order, you will receive a confirmation email with your order details. This email is your receipt.
The order confirmation email includes:
1- Your order number (the same number that appears on the order confirmation page)
2- Details of the products and corresponding prices
3- Order summary including applicable credits and discounts
4- Your Shipping and Billing information (in order to avoid delay, make sure that all information required is correctly completed)
Delivery inside Kuwait will take up to 24 hours, excluding Fridays and public/national holidays. If you place your order before 2:00pm on a business day, delivery will be the same day.
International deliveries are available for GCC:
- KSA 62.5 SAR
- UAE 60.5 AED
- Qatar 60.0 QAR
- Bahrain 6.25 BHD
- Oman 6.375 OMR
Returns and Refunds Policy
If you are not entirely satisfied with your purchase, we are here to help. Our products can be returned within 3 days of product delivery. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
1- The product was delivered in the last 3 days
2- The product is in its original packaging
3- The product isn't used or damaged
4- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Shipping charges incurred in connection with the return of damaged product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org